Back to site

Store Info

Thank you for visiting the only online store offering original paintings and drawings by artist, Melanie Eberhardt. Most pieces are priced below $500. Every piece is an original.

CARING FOR YOUR PURCHASE
If you purchase an unframed piece, please do have it framed at your earliest convenience. Framing will protect your piece under glass is the only way to protect the image and surface. This is particularly so for the color paintings. I paint with Gouache which is a water base paint. It is easily damaged - a drop from a sneeze will ruin your purchase, a finger nail dragged across the paint surface will leave a shiny trail. Frame your art as quickly as possible.
When displaying your art, please do not hang in direct sunlight as that will, over time, cause the paint and paper to color shift.

SHIPPING
All sales are shipped within 72 hours of your purchase and sent via UPS Ground from Atlanta. The amount of actual transit time depends your distance from Atlanta, typically 2-5 business days.

You will be required to sign for delivery of your painting so please have it shipped to a location where someone is available throughout the day to accept delivery. A business address is usually a good option. If you send your email address, I will forward the tracking number so you know the piece is en route.

If your painting arrives damaged, please KEEP THE BOX! Every piece is insured for the purchase price but in order to receive reimbursment from UPS, they must pick up the damaged box and painting for evaluation. Please call me, Melanie Eberhardt, immediately and I will initiate the investigative procedure with UPS. You will be reiumburssed for your loss after UPS's investigation. This usually takes 10-14 days after they pick up the damaged goods.

GUARANTEE
If you are not 100% pleased with your purchase, you may return it, undamaged, for a full refund of your purchase price (less the original shipping). Please call me, Melanie, to make arrangements.

COPYRIGHT STATEMENT
All images are copyrighted, all rights reserved, to Melanie Eberhardt. You may not reproduce or distribute any image or partial image of your purchase without prior written consent from Melanie Eberhardt. This simply means, for example, that you may not take a photo of your purchased painting and print note cards. It does not matter if you are giving the reproductions away or selling them, the right of duplication resides soley with Melanie Eberhardt.

CONTACT INFO
If you have any questions or concerns, please email through the link directly below this page.

Please take a moment to visit my central website: www.melanieeberhardt.com

Thank you for visiting ShopEberhardt at Big Cartel!